bc444 Privacy Policy

1. Who We Are

bc444 operates the online sports betting and casino platform accessible at bc444.onl. For the purposes of this Privacy Policy, bc444 is the data controller responsible for the personal information you provide when using our services. We are an internationally operated offshore platform serving players in Bangladesh and selected other jurisdictions.

If you have any questions about this Privacy Policy or about how bc444 handles your personal data, you may contact our data protection team at [email protected]. Please include "Privacy Request" in your email subject line to ensure your query is directed to the appropriate team member.

2. Personal Data We Collect

bc444 collects the following categories of personal data from players:

2.1 Identity Data

• Full legal name as it appears on a government-issued identity document;
• Date of birth (used to verify the 21+ age requirement);
• Nationality and country of residence;
• National Identification Card (NID) number, passport number, or driving licence number (collected during KYC verification).

2.2 Contact Data

• Email address (used as the primary account identifier and communication channel);
• Mobile phone number (used for account security, transaction notifications, and two-factor authentication where enabled);
• Residential address, including district and division within Bangladesh (e.g., Dhaka, Chittagong, Sylhet).

2.3 Financial Data

• Mobile financial service account numbers (e.g., bKash, Nagad, Rocket, Upay) used for deposit and withdrawal transactions;
• Bank account details where bank transfer is used as a withdrawal method;
• Transaction history, including deposit amounts, withdrawal amounts, and dates of transactions;
• Betting and gaming activity records, including wager amounts, game titles played, and win/loss outcomes.

2.4 Technical Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser type and version;
• Session start and end timestamps;
• Pages visited and features accessed within the bc444 platform.

2.5 KYC Document Data

• Scanned copies or photographs of identity documents submitted during account verification;
• Selfie photographs submitted alongside identity documents for facial verification purposes.

3. How We Collect Your Data

bc444 collects personal data through the following methods:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to a survey;
• Automated collection: Technical data collected automatically when you access the bc444 platform, including cookies, server logs, and analytics tools;
• Third-party sources: Identity verification data received from KYC service providers during the account verification process; fraud-prevention data received from third-party screening services.

4. Why We Use Your Data

bc444 uses your personal data for the following purposes:

Purpose	Data Categories Used
Creating and managing your bc444 account	Identity, Contact
Verifying your age and identity (KYC compliance)	Identity, KYC Document
Processing deposits and withdrawals	Financial, Identity
Preventing fraud and money laundering (AML)	Identity, Financial, Technical
Delivering customer support	Identity, Contact
Sending account notifications and security alerts	Contact, Technical
Sending promotional communications (where consented)	Contact
Monitoring for responsible gaming indicators	Financial, Technical
Improving platform performance and user experience	Technical
Complying with legal and regulatory obligations	Identity, Financial, KYC Document

5. Legal Basis for Processing

bc444 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform our obligations under the bc444 Terms & Conditions — including account management, payment processing, and customer support;
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML), know your customer (KYC), and data retention laws;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and platform analytics, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, where you have given explicit, freely withdrawable consent to receive such communications from bc444.

6. Data Sharing with Third Parties

bc444 does not sell your personal data. We share data with third parties only in the following limited circumstances:

6.1 Service Providers

bc444 engages carefully selected third-party service providers to assist in operating the platform, including KYC identity verification providers, payment processing partners (including bKash, Nagad, Rocket, and card processors), cloud hosting providers, and fraud detection services. All service providers are contractually bound to process personal data only on bc444's documented instructions and to maintain appropriate security standards.

6.2 Legal and Regulatory Disclosure

bc444 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, or where such disclosure is necessary to protect the rights, property, or safety of bc444, its players, or third parties.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial part of bc444's business assets, personal data held about players may be transferred to the successor entity. Players will be notified of any such transfer and of any resulting changes to this Privacy Policy via the email address registered to their account.

6.4 Game Providers

When you play a game provided by a third-party studio — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, or Spribe — limited technical data (including session identifiers) may be passed to that provider to facilitate the game session. These providers are not permitted to use this data for purposes beyond delivering the game service.

7. International Data Transfers

bc444 is an internationally operated platform, and your personal data may be stored on or transferred to servers located outside Bangladesh. Where data is transferred internationally, bc444 takes steps to ensure that an appropriate level of data protection is maintained, including through contractual safeguards with receiving parties. By creating an account on bc444 and accepting the Terms & Conditions, you acknowledge that your data may be processed in jurisdictions outside your own.

8. Cookies & Tracking Technologies

bc444 uses cookies and similar tracking technologies on the bc444.onl platform. Cookies are small text files stored on your device that help bc444 recognise returning users, maintain session state, and gather analytical data about platform usage.

8.1 Types of Cookies Used

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during a betting session. These cannot be disabled without preventing you from using the platform;
• Analytics cookies: Used to understand how players navigate the bc444 platform — which pages are most visited, which features are used most, and where technical errors occur. This data is aggregated and anonymised where possible;
• Preference cookies: Store your display preferences and settings between sessions so you do not have to reconfigure them on each visit.

8.2 Managing Cookies

You may configure your browser to refuse cookies or to alert you when cookies are being set. Note that disabling essential cookies will prevent you from logging in to your bc444 account or placing bets. Analytics and preference cookies can be disabled without affecting core platform functionality. Please refer to your browser's help documentation for instructions on cookie management.

9. Data Retention

bc444 retains personal data for the following periods:

• Active account data: Retained for the duration of your account and for a minimum of five years after voluntary or involuntary account closure, in accordance with AML record-keeping obligations;
• KYC documents: Retained for a minimum of five years after the relationship with bc444 ends, as required by applicable financial crime prevention regulations;
• Transaction records: Retained for a minimum of five years to satisfy financial record-keeping requirements;
• Support communication records: Retained for three years after the closure of each support case;
• Marketing consent records: Retained for the duration of the marketing relationship and for one year after consent is withdrawn, to demonstrate compliance.

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

10. Your Data Rights

Subject to applicable law, you have the following rights in respect of the personal data bc444 holds about you:

• Right of access: You may request a copy of the personal data bc444 holds about you. Requests will be fulfilled within 30 days;
• Right to rectification: If any personal data bc444 holds about you is inaccurate or incomplete, you have the right to request that it be corrected;
• Right to erasure: You may request that bc444 delete your personal data where no legal retention obligation applies. Note that AML obligations require bc444 to retain certain financial records for a minimum of five years, which may limit the scope of an erasure request;
• Right to restrict processing: You may request that bc444 suspend the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved;
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that bc444 provide your personal data in a structured, commonly used, machine-readable format;
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact [email protected] with the subject line "Data Rights Request", your registered username, and a clear description of the right you wish to exercise. bc444 may request identity verification before fulfilling a data rights request.

11. Children's Privacy

bc444 is strictly an adult platform. Our services are not directed at, and must not be used by, individuals under the age of 21. bc444 does not knowingly collect personal data from individuals under 21. If bc444 becomes aware that personal data has been collected from a person under 21, that account will be closed immediately, all funds will be forfeited, and the personal data will be deleted as soon as legally permissible. If you believe a minor has created an account on bc444, please contact [email protected] immediately.

12. Marketing Communications

bc444 may send you promotional emails, SMS notifications, or in-platform messages about bonuses, new games, seasonal promotions, and platform updates. Marketing communications are sent only where you have given explicit consent during registration or have subsequently opted in via your account settings.

You may unsubscribe from marketing communications at any time by:

• Clicking the "Unsubscribe" link included at the bottom of every marketing email;
• Sending a written opt-out request to [email protected] with the subject line "Marketing Opt-Out".

Opting out of marketing communications will not affect the delivery of transactional notifications — such as deposit confirmations, withdrawal status updates, and security alerts — which are sent on the basis of contractual necessity rather than consent.

13. Security Measures

bc444 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• 256-bit TLS/SSL encryption for all data transmitted between your device and bc444 servers;
• Encrypted storage of sensitive data fields, including identity document data and payment account references;
• Role-based access controls ensuring that bc444 staff can only access personal data to the extent necessary for their specific job function;
• Regular security assessments and penetration testing of the bc444 platform infrastructure;
• Mandatory security training for all bc444 staff who handle personal data.

14. Third-Party Links

The bc444 platform does not contain links to external third-party websites. If in any future context bc444 content references an external resource, please be aware that bc444 has no control over the content or data practices of third-party websites and is not responsible for their privacy policies. We recommend reviewing the privacy policy of any third-party site you visit independently.

15. Updates to This Privacy Policy

bc444 reserves the right to update or replace this Privacy Policy at any time. Where changes are material — for example, where we begin processing personal data for a new purpose not previously disclosed — we will notify registered players via the email address associated with their account at least seven days before the revised policy takes effect. The "Effective Date" at the top of this document will be updated each time the policy is revised. Continued use of the bc444 platform after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms.

16. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bc444 handles your personal data, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Privacy Request" or "Privacy Complaint"
• Response Time: Within 2 business days during BST (UTC+6) operational hours

bc444 is committed to resolving all privacy-related queries and complaints promptly and fairly. If you are not satisfied with bc444's response to a privacy complaint, you may have the right to escalate the matter to a relevant data protection authority in your jurisdiction.